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PETL MagSafe Battery Pack – Help & Support

Quick Start Guide

Follow these simple steps to start using your PETL™ in seconds.

Pre-Charged & Ready

PETL™ comes pre-charged, so you can start powering your devices straight out of the box.

Activate PETL

Single Press the button to wake PETL™ or display the battery level.

Double Press to manually toggle wireless charging ON or OFF.

PETL™ will automatically enter sleep mode after ~30 seconds of inactivity to preserve battery.

Attach & Charge

Snap PETL™ to the back of your iPhone—charging begins instantly. Be sure to attach the side with the wireless charging icon facing the phone. PETL will automatically align with your iPhone's MagSafe for a secure and seamless connection.

Recharging PETL

Plug a USB-C cable into PETL™ to recharge. It can remain attached to your iPhone while charging.

Note: USB-C cable is not included in the box to reduce electronic waste. Since it uses a universal standard, we've chosen not to include a cable in the package.

Nightstand Mode

When PETL™ is charging and your iPhone is placed in landscape orientation, Nightstand Mode activates automatically.

Note: for Nightstand Mode to function, PETL must be plugged into a power source via a USB-C cable. If Nightstand Mode doesn't turn on, refer to the "Troubleshoot Nightstand Mode" section in this user guide.

Charging Accessories

Center your AirPods or Qi-compatible Apple Watch on PETL™ to begin wireless charging.

Note: PETL supports auto-alignment for AirPods to ensure efficient charging. However, auto-alignment is not available for Apple Watch, so be sure to manually position it at the center of PETL for optimal charging.

PETL™ Key Functionalities

Discover the core features that make PETL™ more than just a charger. From seamless MagSafe alignment to multi-device wireless charging, PETL is engineered to deliver effortless power, wherever life takes you.

Quick overview of what PETL™ can do.

  • Top-Up Battery: Quick power boost on the go. Upto 10 hrs of talktime*.
  • Fast Wireless Charging: 10W for iPhone, up to 15W for Qi2.
  • Simultaneous Charge/Discharge: Recharge PETL™ while it powers your iPhone.
  • Nightstand Mode Support: Doubles as a stand.
  • Accessory Charging: Supports AirPods and Apple Watch (Qi-compatible).

*Tested on iPhone 16 under optimal network conditions. Actual performance may vary based on usage and environment.

What's in the PETL™ Box

Everything you need—and nothing you don't.

1x PETL™ Top-Up Battery (3000mAh).

Everything you need—and nothing you don't. Your PETL™ arrives ready to use with its ultra-slim 3000mAh battery. Note: USB-C cable not included to reduce electronic waste. As this is a universal standard charging cable, we chose not to include it in the packaging.

PETL™ Specifications

Explore the core specs that power PETL's performance and design.

Product Details

  • Battery: 3.85V, 3000mAh
  • Wireless Output: Up to 10W for iPhone; up to 5W for other accessories
  • Input: USB-C, 5V/2A
  • Dimensions: 70mm (diameter) × 14mm (thickness)
  • Materials: Precision-machined CNC aluminum bezel with tempered glass on both top and bottom surfaces

How to Charge Apple Devices with PETL™

A Quick Guide to Wireless Charging with PETL™.

Charging iPhone with PETL

iPhone: Align PETL™ with your MagSafe-compatible iPhone. Charging starts automatically.

Note:The side with the wireless charging icon is the charging surface. The panel with the PETL™ logo is not used for charging—ensure that side faces away from the device being charged.

Charging AirPods with PETL

AirPods: Place the wireless charging case centered on PETL™.Note: AirPods cases auto-align with PETL™, so there's no need to manually adjust.

Note:The side with the wireless charging icon is the charging surface. The panel with the PETL™ logo is not used for charging—ensure that side faces away from the device being charged.

Charging Apple Watch with PETL

Apple Watch: Align Qi-compatible Apple Watch to PETL's center.

Note:The side with the wireless charging icon is the charging surface. The panel with the PETL™ logo is not used for charging—ensure that side faces away from the device being charged.

How to Charge Your PETL™

Stay Connected—Even While Recharging.

How to Charge Your PETL™

Use any USB-C cable with a 5V/2A adapter. PETL™ can stay magnetically attached to your iPhone while recharging.

How to Check PETL™ Battery Life

You can check the battery level of PETL™ in two ways: directly on the device using LED indicators, or via your iPhone using the Battery Widget.

On PETL

Press the power button once. The number of illuminated LED lights indicates the current charge level.

  • 4 LEDs: 75–100%
  • 3 LEDs: 50–75%
  • 2 LEDs: 25–50%
  • 1 LED: Low battery

On iPhone (via Battery Widget):

When PETL™ is attached via MagSafe, its battery status appears below the iPhone battery icon as part of the MagSafe animation.

To monitor PETL™ in real time:

  • Press and hold your Home Screen until apps jiggle
  • Tap edit button (top left)
  • Select Add Widget
  • Search for Batteries
  • Add the widget to your Home Screen or Today View
  • Once PETL™ is connected, its battery level will be displayed alongside other devices

PETL™ Button Functions

Control PETL™ with a single button—check battery, toggle charging, and let it sleep automatically when not in use.

Button Features

  • Single Press: Show battery level or wake PETL™ to charge.
  • Double Press: Toggle wireless charging ON/OFF.
  • Auto Sleep: Enters sleep mode after ~30 seconds of inactivity.

Ways to Use PETL™

Whether you're on the move, at your desk, or winding down for the night, PETL™ adapts to your routine. Slip it into your pocket, use it as a nightstand charger, or take it on the go—it's built for how you live.

Power that fits your lifestyle—anytime, anywhere.

  • Portable Mode: Carry in your bag or pocket.
  • Desk/Nightstand Mode: Acts as a compact charging station.
  • Travel-Friendly: TSA-safe, light, and compact.

PETL™ Safety & Compliance

Tested, certified, and built to meet global standards.

Certified for Safety

  • Certifications: CE (EN301489, EN300328, EN62479), RoHS (IEC 62321), FCCID (Part 15C)
  • Battery Safety: Complies with UL2056, the recognized safety standard for portable power banks
  • Wireless Charging Standards: Tested under UL2738 for safe inductive charging
  • Environmental Compliance: RoHS-compliant and should be disposed of according to local e-waste regulations

PETL™ Usage Warnings

To ensure safe and optimal use, avoid disassembling, crushing, or exposing PETL™ to heat. Always charge with certified USB-C adapters.

Use responsibly for long-lasting performance.

  • Do not disassemble, crush, or expose to heat.
  • Use certified USB-C adapters only.

PETL™ Warranty Information

PETL™ is covered against manufacturing defects and normal wear and tear. The warranty is void if the product is tampered with, modified, or physically damaged. Keep your proof of purchase and contact PETL™ support to initiate a claim.

12-month limited warranty from purchase date.

Covers:

  • Manufacturing defects
  • Normal wear and tear

Voided if:

  • Tampered, modified, or physically damaged

To claim:

  • Keep proof of purchase
  • Contact PETL™ support

Legal Disclaimer

Clarifying ownership and brand association.

Trademark Use and Brand Independence

PETL™ is a trademark of goPETL LLC.

Apple, iPhone, AirPods, and Apple Watch are trademarks of Apple Inc.

PETL™ is not made, licensed, or endorsed by Apple Inc.

Need Help with PETL™?

We're here to help—reach out anytime.

Need help? Just drop us a line.

Send us a message using the form here or email us at hello@gopetl.com. We'll get back to you as soon as possible.

How to Take Care of Your PETL™

To ensure long-lasting performance and battery health, follow these easy care guidelines for PETL™. Store it properly, charge it safely, and keep it clean to get the most out of your top-up battery.

Simple tips to keep your PETL™ performing at its best.

  • Store at room temperature: Avoid exposing PETL™ to extreme heat or cold. Keep it in a cool, dry place when not in use.
  • Use a certified USB-C cable: Always charge PETL™ with a high-quality, certified USB-C cable for safe and efficient charging.
  • Clean gently: Use a soft, dry microfiber cloth to clean PETL™. Avoid water, alcohol, or abrasive cleaners that could damage the finish.
  • Avoid drops or impacts: PETL™ is precision-built. Dropping it can affect internal components and magnetic alignment.
  • Keep away from moisture: PETL™ is not waterproof. Do not charge or store it near water or in damp environments.
  • Charge occasionally: Even if unused, recharge PETL™ every few months to maintain battery health and longevity.

Does PETL™ charge through a phone case?

MagSafe-compatible? You're good to go.

Using PETL™ with Cases

Yes — PETL™ can charge through most MagSafe-compatible cases and thin, non-metallic cases.

To ensure proper magnetic alignment and charging performance:

  • Use Apple-certified MagSafe cases or third-party cases labeled as MagSafe-compatible.
  • Avoid thick, rugged, or wallet-style cases, as they may weaken magnetic connection or interfere with wireless charging.
  • PETL™ uses Qi2 magnetic wireless charging, which requires the phone to be properly aligned with the charging surface.

Tip: If you're unsure whether your case supports wireless charging, try removing the case and testing PETL™ directly on your iPhone.

Pro Tip - Use PETL™ as a Wireless Pass-Through Charger at Your Desk

Power your iPhone and recharge PETL™ at the same time.

Charge Your Phone While You Charge PETL

PETL supports simultaneous charge + discharge. That means you can plug PETL™ into a wall, place your iPhone on top, and charge both at once — no need to choose.

Scenario: At work, use PETL™ like a wireless MagSafe charging dock. Then just detach and go— no cables to disconnect.

Pro Tip - Top Off PETL™ While You Shower or Make Coffee

A few minutes of charging goes a long way.

Quick Top-Up, Big Impact

Even 15–20 minutes on a USB-C charger gives PETL™ enough juice to fully top up your AirPods or give your iPhone a 30% boost.

Scenario: Plug in PETL™ while getting ready. By the time you're out the door, it's already primed to rescue your phone midday.

Pro Tip - PETL Charges Through Most Cases — But Not All

Case Matters—Choose Wisely

Get the Most Out of PETL™

PETL is optimized for MagSafe-compatible cases. Bulky or metal-backed cases may reduce alignment or efficiency. For best performance, use Apple-certified or thin magnetic cases.

Pro Tip - PETL Holds a Full Charge for 180+ Days — Preload It for Emergencies

Thanks to its low standby drain, PETL™ can sit unused for months and still retain usable charge.

Always Ready, Even on Standby

Thanks to its low standby drain, PETL can sit unused for months and still retain usable power.

Scenario: Keep a fully charged PETL™ in your car or bag as an emergency backup. It'll be ready even if you forget it's there.

Pro Tip - Avoid Charging PETL™ from a Laptop USB Port

Use the right adapter for faster results.

Charge Smarter, Not Slower

Standard laptop ports may only deliver 5W–10W, resulting in significantly slower charge times.

Pro Tip: For best performance, always use a USB-C wall adapter rated at 20W or higher. You'll get a full charge in under 90 minutes.

How does the iPhone Battery Widget work on PETL™?

Track PETL™ Battery with the iPhone Widget

The iPhone Battery Widget displays real-time battery levels for your iPhone and connected devices like PETL™. When PETL™ is attached via MagSafe, its battery percentage will automatically appear in the widget.

Step 1:

Go to your Home Screen and press and hold any empty space until the apps start jiggling.

Tap the "Edit" icon in the top-left corner of the screen. Then tap the "Add Widget"

Step 2:

In the widget search bar, type "Batteries" and select the Batteries Widget.

Step 3:

Choose the layout you prefer (small, medium, or large). Tap "Add Widget" and place it anywhere on your Home Screen or Today View. Tap "Done" in the top-right corner to save the widget.

Step 4:

Once PETL™ is connected to your iPhone via MagSafe, its battery status will automatically show in the widget below your iPhone's battery indicator.

Why isn't Nightstand Mode turning on when I place my iPhone on PETL™?

Make the most of StandBy by setting it up correctly.

Nightstand Mode (also known as StandBy Mode) requires your iPhone to be in landscape orientation and continuously charging. PETL™ can activate it—if connected to external power via USB-C. Charging solely from PETL's internal battery may not provide the consistent current needed to trigger the mode.

To ensure Nightstand Mode works properly:

  • Connect PETL™ to Power: Plug PETL™ into a power source using a USB-C cable. Nightstand Mode requires uninterrupted power—wireless charging from PETL's internal battery alone may not be sufficient to trigger it consistently.
  • Position Your iPhone Properly: Place your iPhone in landscape mode, resting steadily (not handheld or tilted). A flat surface or stand works best.
  • Enable StandBy in Settings.
  • Turn Off Low Power Mode (if active): Once everything is correctly set up, your iPhone should automatically enter Nightstand Mode while charging on PETL™.

Battery / LED Indicators on PETL

Understand what PETL's LEDs are telling you.

PETL™ uses four LED indicators to show battery status, whether it's in use or charging. Here's how to read them at a glance:

Single Press — Check Battery Level

  • 25%: 1 LED ON
  • 50%: 2 LEDs ON
  • 75%: 3 LEDs ON
  • 100%: 4 LEDs ON

While Charging Your Devices

  • 100%: 4 LEDs ON
  • 75%: 3 LEDs ON
  • 50%: 2 LEDs ON
  • 25%: 1 LED ON

LEDs stay solid to show remaining power.

While Charging PETL™

  • 0–25%: 1st LED blinking
  • 25–50%: 1st LED solid, 2nd blinking
  • 50–75%: 1st & 2nd solid, 3rd blinking
  • 75–100%: 1st–3rd solid, 4th blinking
  • Fully charged: All 4 LEDs solid

How Long Does It Take to Charge PETL™?

A full charge in just about 90 minutes.

Power Back Up in No Time

PETL™ features a 3000mAh battery and charges via USB-C at 5V/2A (10W max input). Using a certified USB-C wall adapter, it takes approximately 90 minutes to fully recharge.

For safety and to protect long-term battery health, PETL™ is optimized to charge at a steady, efficient rate rather than ultra-fast speeds. This helps extend the overall lifespan of your PETL.

Tip: Avoid charging from low-power sources like laptops, as they can slow the process significantly.

PETL MagSafe Battery Pack – Help & Support

Yes. PETL is optimized for safe overnight charging and even supports iPhone Nightstand Mode when in landscape position.

PETL is designed to work with iPhone 12 and later models that support MagSafe technology. It provides optimal charging performance with these devices.

PETL works with most MagSafe-compatible cases. For best performance, we recommend using cases that are 3mm thick or less and specifically designed for MagSafe accessories.

PETL delivers up to 15W of wireless charging power, providing fast and efficient charging for your iPhone. Charging speed may vary based on your device model and environmental conditions.

PETL is designed for seamless use while charging. You can make calls, watch videos, or use apps without interrupting the charging process.

PETL comes with a 12-month limited warranty covering manufacturing defects. For warranty claims or support, please contact our customer service team.

PETL is engineered with advanced thermal management to minimize heat generation. Some warmth is normal during wireless charging, but PETL includes safety features to prevent overheating.

Yes, PETL is airline-safe and complies with TSA regulations for carry-on electronics. We recommend keeping it in your carry-on bag for easy access during security screening.